Thank you for choosing our WordPress plugin, “Sticky Recent Posts,” available for purchase on bdebtech.in. We strive to provide high-quality products to our customers and ensure their satisfaction with every purchase. Please read this policy carefully before making a purchase.
1. Returns
1.1 Product Returns
We offer a [1-day] money-back guarantee on our WordPress plugin. If you are not satisfied with your purchase, you have [1] calendar days from the date of purchase to request a refund. To be eligible for a return, your item must be unused and in the same condition as you received it.
To initiate a return, please contact our customer support at [support@bdebtech.in] with your purchase details, including the order number and a brief explanation of the reason for the return. Our support team will guide you through the return process.
1.2 Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The product must be in its original packaging.
- The product must not be damaged or used.
- You must have proof of purchase (order number).
1.3 Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original payment method within [7] business days.
2. Refunds
2.1 Refund Process
Refunds will be issued to the original payment method used during the purchase. If the original payment method is no longer available, we will issue the refund via a check or other means at our discretion.
2.2 Non-Refundable Items
Certain items are not eligible for refunds. These include, but are not limited to, services, digital products, and customizations.
2.3 Late or Missing Refunds
If you haven’t received a refund within the specified time frame, please check your bank account first. If the refund is not visible, contact your credit card company or bank, as processing times may vary. If the issue persists, contact our customer support at [support@bdebtech.in].
3. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
- Email: [support@bdebtech.in]
We appreciate your understanding and cooperation.